Car Paint Repair Pen Clear Scratch Remover Touch Up Pen 12ml Auto Accessories We accept PayPal ONLY. It is easy and safe. PayPal allows you to pay by credit cards, debit cards, bank transfers and PayPal account balances. We apologize that we cannot accept other payment methods like check or postal orders. E-check will be held until cleared. If you do not have PayPal account, please sign up and learn more about PayPal at www.paypal.com. Item will be shipped to PayPal shipping address only except special notes from buyers. Otherwise, Unpaid Item dispute will be filed to eBay for non-paying buyers and this will cause buyer's eBay account suspended. Therefore, please be sure that buyer will be able to clear payment through PayPal before bidding or buying. Item will be shipped within 1-3 working days after full payment is received. You should receive item within 3-5 weeks. Email us if not receive items after 30 working days after full payment sent. To USA 7-15 business days To Australia and UK 15-25 business days To Canada 20-35 business days South America ,Russia and other countries 25-40 business days Shipment may influenced by the weather / custom /holidays and other uncertainties. If it is delayed, the item may reach some more days later than the estimate delivery date. But we will try our best to ensure the items reach soon. Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received. Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials. Please repack the item carefully. Items returned will be tested and a new replacement will be shipped to the buyer immediately when found defective. In the event that a suitable replacement is not available then a refund will be issued. Shipping, handling and insurance fees are non refundable. If the item is found non-defective, the item will be sent back to the buyer at buyer's expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and/or undeliverable. We do not accept any returns without an authorization number on the box or label it is being returned in. Our office hours are 8:00 a.m to 5:00 p.m (GMT +8) of Monday to Saturday. And our Office is closed on Sunday and public holidays. We apologize for the late reply during the holidays.